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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Can't fault

Better interest rate than most other providers. Money was in my bank sooner than I was expecting. Reviewed on: 3rd March 2022

Amazing

Brilliant company very helpful would recommend to family and friends Reviewed on: 3rd March 2022

Best Lending Company

Loan applications are handled efficiently and quickly. I have had several loans from them and they have been a great helpt to me. I would certainly recommend them. Reviewed on: 3rd March 2022

Excellent customer service

Very efficient service and after sales excellent! Reviewed on: 3rd March 2022

Simplest and most competitive loan

The process was simple and I’ve had no issues thru the term Reviewed on: 3rd March 2022

Highly recommend

Ratesetter easy to deal with , and competitive rates, would use again. Reviewed on: 3rd March 2022

Quick and easy

Have used ratesetter 3 times over the years always treat with respect and professionally,all in all gets my vote Reviewed on: 3rd March 2022

Easy, Fast, No Hassle!

Used now on a few occasions, always good rates and payment terms. My experience is as described in the title. Reviewed on: 3rd March 2022

Make me feel comfortable

If you need financial aid you are looking for easygoing, swift, trustworthy real people that you can actually talk and explain your situation. Well, that is what you get here. Thanks Georgio G Reviewed on: 3rd March 2022

Excellent service

I would recommend ratesetter to anyone thinking about getting a loan. Reviewed on: 3rd March 2022

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