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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Excellent

5
Easy to deal with. Their app makes life so simple to deal with them. I recommend this company. Reviewed on: 3rd March 2022

Best by far

5
Just the best customer service fast,friendly...and getting you the best deal. Reviewed on: 3rd March 2022

The best

5
All was happening very quick and very professional Reviewed on: 3rd March 2022

Ratesetter all the way

5
Brill company with great service Reviewed on: 3rd March 2022

Fast, flexible and efficient

5
My loans have always been quickly approved and handled well. The support team is very helpful and knowledgeable too. Reviewed on: 3rd March 2022

Loan

5
Good Loan campaign,long term,small interests. Reviewed on: 3rd March 2022

Excellent service

5
This is my second loan with RateSetter. Easy to pay before end term date with no early repayment fees. The team of customer representatives are always extremely helpful and friendly. Reviewed on: 3rd March 2022

Excellent

5
Excellent service - have had several Ioans from this company. Quick speedy response and monies transferred without any delays. Reviewed on: 3rd March 2022

Easy application

5
Easy to apply. Easy access online Reviewed on: 3rd March 2022

Highly Recommended

5
I have never had any problems with RateSetter and would highly recommend. Reviewed on: 3rd March 2022

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