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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and effective loans giver with low interest rate

I will always call on ratesetter for loans because they have human face Reviewed on: 3rd March 2022

Excellent

Excellent communication got a Decision in 5mins good at communicating of changes everything good about them Reviewed on: 3rd March 2022

Quick quality provider

Hassle free great customer service Reviewed on: 3rd March 2022

Best loan provider

Easiest application for a loan I’ve ever applied for my needs. Reviewed on: 3rd March 2022

Excellent company

Always been approved for a loan, and it’s fast and easy! Reviewed on: 3rd March 2022

The best lender

Low interest rates and fast application approval Reviewed on: 3rd March 2022

Easy

Easy application process.Quick decision , easy to access online account .In summary not problems at all. Reviewed on: 3rd March 2022

RateSetter loan.

Fast efficient service and competitive rates. Never had any issues. Reviewed on: 3rd March 2022

Flawless,exceptional service

I had a personal loan with Ratesetter and from the moment I made the first enquiry, every step of the process was easy, well managed and simple. The online system to manage your account is fantastic and I just found the whole experience stress free and seamless. I have since paid my loan off in full and won’t hesitate to come back in the future. Reviewed on: 3rd March 2022

Great value, easy process and clear terms.

I have used Ratesetter 4 times. The application is straight forward and quick. The terms and conditions are clear and easy to understand, as are the rates and charges. Once you have the loan it is easy to log on to find an exact settlement figure. Can’t fault them really! Reviewed on: 3rd March 2022

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