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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

A quick and easy service

I took out a loan with Ratesetter after finding them via Money Saving Expert and am so glad I did. It was a quick and easy application process with a quick decision there and then. The flexibility with payments has been great to suit any budget. I applied again half way through my loan and got it straight away. Would recommend them to my family and friends without any hesitation. Reviewed on: 3rd March 2022

Quick loan

Low APR, Thank you Reviewed on: 3rd March 2022

Reza maghsoumi

Helpful And friendly good customer care and reliable Reviewed on: 3rd March 2022

Great financial provider

Great that foe a few years Rateswtter has had trust in me to agree to give me loans at a great rate which I have been very grateful for and in return I have been a returning customer and would recommend them friends and familt Reviewed on: 3rd March 2022

Very good company

Very easy online application and approval process. Reviewed on: 3rd March 2022

FANTASTIC COMPANY

Was very impressed from the get go just finished paying my loan off. Will always use Ratesetter! Reviewed on: 3rd March 2022

Really helpful

Needed a loan for some home improvements. Very helpful and easy service Reviewed on: 3rd March 2022

My business is up and running

I needed a loan for a van they didn't hesitate to help me as most wouldn't due to my circumstances but they took a chance on me and now my business is peeking thank you so much. Reviewed on: 3rd March 2022

Excellent Service

Used a few times over the years no hassle no silly phone calls pushing for more business just web based and easy and simple great service provider thanks Reviewed on: 3rd March 2022

Simplicity & Peace Of Mind

Easy to use, quick friendly service, the one stop shop for financial assistance! Reviewed on: 3rd March 2022

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