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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Flexible

Fantastic easy process to apply for a loan , fast flexible & Control of your payments Reviewed on: 3rd March 2022

Straight forward

Needed a loan quick and simple no hassle Reviewed on: 3rd March 2022

Best loan company

I am very happy with them service Reviewed on: 3rd March 2022

they are the best loan ppl I have ever used

everything was easy and above board love them Reviewed on: 3rd March 2022

Look no further

I have already recommended Ratesetter a number of times - ‘easy and professional’ coming a close first to ‘excellent rates and flexible options’ ….no good having one or the other - Ratesetter has both and would be my ‘go to’ for any future finance requirements. Reviewed on: 3rd March 2022

Quick and easy

Easy to use and straight forward service. Good rates and good communication Reviewed on: 3rd March 2022

Low interest rates, easy to make payments

Very easy to make payments, I have had 2 loans with them and the interest rates are low no early repayment charges Reviewed on: 3rd March 2022

So easy to use and competitive rates

It was really easy to use this site as a customer and very transparent in terms of what was available. I could quickly pinpoint the best interest rates for certain amounts so I could compare loans. I chose Ratesetter as it beat the rest. Reviewed on: 3rd March 2022

Really easy to use, clear to understand and you get an answer quickly.

Getting a loan with RateSetter was simple and reassuring. The site is easy to use, clear to understand and you get an answer quickly. Reviewed on: 3rd March 2022

The best out there

Used Ratesetter a couple of times. Rates are good. Service was so fast and easy. Great communication Reviewed on: 3rd March 2022

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