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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and cheap

The money where in my account so fast that I couldn’t believe it Reviewed on: 3rd March 2022

Easy, quick, no nonsense.

I was really impressed with how efficient the whole process was. I actually got a decision straight away and at a very competitive rate. I can honest say the whole process was extremely quick and that there were no unnecessary bdelays, very pleased. Reviewed on: 3rd March 2022

Very quick

Had a loan,then top up it was so quick and easy,very efficient.Well done,and good luck. Reviewed on: 3rd March 2022

Loan provided in few days

5 star service with little fuss Everything done on line and money deposited straight in to your bank account Reviewed on: 3rd March 2022

Best loan company

Ratesettler has been amazing for me not once but twice. I would recommend it to anyone Reviewed on: 3rd March 2022

Best APR

Had some loans in my time. Rate setter was and still is the best APR, online login platform and costumer service, they answer within an hour to inquiries when my old loan provider didn't replying at all. Highly recommended. Reviewed on: 3rd March 2022

Easy process from start to finish

Easy way to loan money would highly recommend this company Reviewed on: 3rd March 2022

Great competitive rates

Great rates and great customer service Reviewed on: 3rd March 2022

Excellent.

Got a loan for a car, approved same day and money in the bank the following day. Excellent service :-) Reviewed on: 3rd March 2022

Great provider

A very easy and simple service to use, and excellent at keeping you up to date with what's going on with your loan. Reviewed on: 3rd March 2022

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