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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

very reason able interest rate

i have taken loan from them almost 2 years ago and it was easy to get and also low interest rate, Reviewed on: 3rd March 2022

Great and quick service

Needed to pay off a credit card and arranged and loan in 5mins and got the £ within a day or so. Brilliant. Has saved me a fortune. Reviewed on: 3rd March 2022

Helpful

Very helpful thank you for great rates and service Reviewed on: 3rd March 2022

Easy and simple.

Easy and simple to apply. Nice straight forward process with clean understanding of where you are. Reviewed on: 3rd March 2022

Fast and effective

Like the layout of all policies and ease of access to your account Reviewed on: 3rd March 2022

Very good

Couldn't fault the process from start to finish Reviewed on: 3rd March 2022

Absolutely Fantastic

I have used rate Setter twice. Both times easy and quick. Great account access. Low interest. Would not use anyone else and would highly recommend to anyone Reviewed on: 3rd March 2022

Fair, Flexible and Fast

I have used RateSetter on many occasions and have always found the site easy to navigate, the terms and repayments flexible and the charges extremely competitive. Reviewed on: 3rd March 2022

Supportive and efficient.

Personalised and efficient service. Excellent. Reviewed on: 3rd March 2022

Quick and very helpful

Very easy and quick to get a loan with you, and when covid hit you was more than happy to suspend payments for one month to help me as I am self employed! Thanks Reviewed on: 3rd March 2022

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