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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straightforward

Ratesetter is a very easyoan company with good rates. You fill out the details and a decision is made almost instantly, with money in your account the next day. It has helped me to manage my money. Reviewed on: 3rd March 2022

Amazing

Nice company. Great benefits. Would definitely recommend Reviewed on: 3rd March 2022

They are brilliant

They are corrected, fast and they understand them clients Reviewed on: 3rd March 2022

Outstanding

Ratesetter are professional, timely, reliable and trustworthy. Reviewed on: 3rd March 2022

Easy and helpful

Found all the team to be so helpful and all on on-line documents easy to understand, would use again Reviewed on: 3rd March 2022

Great lender

Great interest rates, easy process. They will try and get you a good deal, even if your credit score is bit the best. Couldn't fault them Reviewed on: 3rd March 2022

Great company

Great company to deal with. Really easy and fast to apply for a loan. Great rates and a great after sales service. Fast easy professional, what more would you need. Would highly recommend. Reviewed on: 3rd March 2022

Rate setter made it simple.

Very happy overall. Wish all things were as easy and trouble free as a RateSetter loan. Thoroughly recommended. Reviewed on: 3rd March 2022

Smart, straightforward , serviceable

Used ratesetter a few times never disappoints and offers great online rates and easy access Reviewed on: 3rd March 2022

Good services

Good overall experience! Would recommend Reviewed on: 3rd March 2022

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