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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Just so easy and a pleasure dealing with the team

I have taken out 4 loans with Ratesetter. Most times with an existing balance but the team are always so helpful with clear understable advice. Interest rates are brilliant, far better than my own bank. Have recommended them to loads of people Reviewed on: 3rd March 2022

Customer service

Great customer service Highly recommended Reviewed on: 3rd March 2022

Loans

Very good service , quick response , over all 5* service , sorted very quickly . Reviewed on: 3rd March 2022

Helped me when others couldn't!

It was an easy process from start to finish and the funds were in my account really quickly too! Reviewed on: 3rd March 2022

Easy to sort and at the beat rates available to me

They made my first loan an easy process and also allowed me a better rate on my second Reviewed on: 3rd March 2022

Good and easy

I like to use this service as it's not complicated, it's also flexible and you get the money in the account very soon. The process of getting the money it's not complicated either. So I am happy with this company. Reviewed on: 3rd March 2022

Honest and simple

This is the second time I've used ratesetter and they're always easy to deal with and great rates. Reviewed on: 3rd March 2022

Great

Easy to use and always hand to help Reviewed on: 3rd March 2022

Paul

Exoplanets service,and quick response and very good Rates. Reviewed on: 3rd March 2022

Excellent Competitive Rates

I found ratesetter to be particularly competitive in a very already competitive market, no long winded instruction just straight to the point, would definitely use again. Reviewed on: 3rd March 2022

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