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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Always there when you're a loan

Offer fantastic rates, awesome customer service and easy to manage your loans. Reviewed on: 3rd March 2022

Awesome monetary experience

Great service, reasonable rates and you helped when my bank said no, so thank you. Reviewed on: 3rd March 2022

Loan

Helpful, clear understanding polite and professional and quick response. Reviewed on: 3rd March 2022

Fabulous Service

I have used RateSetter a number of times and always found there services and loans to be fantastic. No hidden agendas or costs, easy to use system. Will use them again for sure! Reviewed on: 3rd March 2022

Straight forward and customer friendly

Securing a rate setter loan was extremely stress free. The user friendly website allows you to apply and hear back very quickly, and when approves the funds are with you within a day. Afterwards you can manage your loan online by making extra payments or viewing your existing balance, there is even an option to apply for another loan or to add onto your existing loan. It is a very well thought out system and makes the experience for the user extremely straight forward and stress free. Reviewed on: 3rd March 2022

Very good money lender

My wife and I have use this lander few time, no any issues. Customer service brilliant Reviewed on: 3rd March 2022

Easy and fair

I took few loans from Ratesetter over the years. The process was easy from the beginning to the end. I have never had any issues with them. I really recommend. Reviewed on: 3rd March 2022

Really low rates and easy website

Ratesetter gave me an amazing interest rate on a loan, decided on the same day, and next day access to the online account to manage it with. Fantastic to be able to make early payments with no penalty too. Very grateful for their services. Reviewed on: 3rd March 2022

Would use again, and again, and again.

No hassle, no problem. Would recommend to anyone. Reviewed on: 3rd March 2022

Easy loan

The easiest no hassle way to obtaining a loan. No long paperwork to fill in! Excellent interest rates Reviewed on: 3rd March 2022

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