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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Great loan company

5
I have used this company 3 times and their APR rate is fantastic. I have recommended a friend and he was really happy with them too! Great experience Reviewed on: 3rd March 2022

Excellent service

5
Great helpful easy to apply, great communication. Very competitive Reviewed on: 3rd March 2022

great company

5
I had loan three years ago with them they were really good I went back for a other loan they were so helpful. they are good company to do business with 10/10 Reviewed on: 3rd March 2022

Top Loan Provider

5
Great rates and good service. Would recommend. Reviewed on: 3rd March 2022

RateSetter the best loans ever.

5
I wanted a loan to buy another car. RateSetter were really fast, customer service was fantastic and talked me through every step of the way. They are fair and don't charge extortionate prices on interest, what price they say is what you pay. Such a good company I would definitely use this company again or advise friends and family to use them if they need a loan. Best firm I have ever used. Reviewed on: 3rd March 2022

The best

5
You’re the best loan company I’ve been with. Reviewed on: 3rd March 2022

Fast, reliable, affordable and REASONABLE

5
Great idea implemented in real life for simple, decent people like me. Thanks for you work Appreciate your help Nicolas Reviewed on: 3rd March 2022

Brilliant and fast service

5
Always a pleasure to deal with. Easy management and applications. Reviewed on: 3rd March 2022

Excellent service

5
RateSetter deserve this award for their quick, easy loans service Reviewed on: 3rd March 2022

First class

5
I would definitely recommend them to friends and family the service i have had over the last 4 years was second to none. Reviewed on: 3rd March 2022

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