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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

fab

quick assessment, great service. would defo recommend Reviewed on: 3rd March 2022

Had few loans of rate setter always been the lowest to pay back

Had couple loans of rate setter always been cheapest to pay back and had money virtually straight away, Iv told ppl about them and would defo recommend in future Reviewed on: 3rd March 2022

Very good service

Ease of application. Quick response. Reviewed on: 3rd March 2022

Transparent company

Easy access, clear information given, easy use of site, responsible lender Reviewed on: 3rd March 2022

Shacket brilliant

Great Reviewed on: 3rd March 2022

Great service

Hassle free , easy to keep track of your balances Reviewed on: 3rd March 2022

Recommend

Good company always keep you up to date with any news would recommend to friends and family Reviewed on: 3rd March 2022

Not too bad but could be better

Generally no complaints. The process of being approved for a loan does take much longer than expected but my experience wasn't too bad. Reviewed on: 3rd March 2022

Probably, the best.

I’ve been a customer for a number of years, and in truth I’ve never been disappointed in anyway whatsoever. The customer.service is world class and worthy of award and recognition. I’m a fan of this business. Reviewed on: 3rd March 2022

Mr Xanthidis

From a phone call, I was not sure they would give the loan and the loan was vital for me and the next day I saw money on my account I was surprised and happy for the friendly and straightforward loan application. Great customer service. highly recommend Nikolas. Reviewed on: 3rd March 2022

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