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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

A good Responsible Lender

They are a good responsible lender that do all the required checks quickly and the money you require is deposited same or next day. Reviewed on: 3rd March 2022

5-star Service & Support

Application was very easy to follow, communication was very clear &prompt, & staff were patient & helpful. Reviewed on: 3rd March 2022

Easy simple and reliable

During my loan with RateSetter, I had no issues receiving quick information and having any issue being resolved within a fast and efficient time frame allowing me better management of my financial plans. Reviewed on: 3rd March 2022

Excellent provider

Easy process, simple, fast and straightforward. Reviewed on: 3rd March 2022

Great lender

Got a loan for a car and it was simple easy repayments on day I want etc. So simple to use wasn't like a bank comes highly recommended from me Reviewed on: 3rd March 2022

Easy straight forward process

Used RateSetter twice. Easy to pay back earlier if needed, and I really like the payment page so you can track payment easily. So pleased with this service. Reviewed on: 3rd March 2022

Easy peasy

Great rate, application was easy, got an instant reply and the money was in my account the following day Reviewed on: 3rd March 2022

Great service

Great service The website is so user friendly I made changes on payment date and it’s so easy. I would definitely recommend ratsetter Reviewed on: 3rd March 2022

So good, hassle free and fair.

Literally no issues other than to say they are excellent. From their customer care to the aftercare, communication, everything. Very pleased. Reviewed on: 3rd March 2022

Great rates with no fuss applications

The whole process from start to finish was very quick and their rates are second to none. Reviewed on: 3rd March 2022

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