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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant service!

Quick response and loan sorted very quickly. Reviewed on: 3rd March 2022

No hassle loan and upgrade

Thanks for the opportunity of a loan when needed. Reviewed on: 3rd March 2022

Beat deal what I can find

Twice took loans from ratesetter. Never had any problems. Low %! Reviewed on: 3rd March 2022

Can't fault them really

Quick to approve, easy affordable repayments and massively helpful. Would recommend if I knew anyone else looking for a loan. Reviewed on: 3rd March 2022

Simple and pain free process

2nd loan taken out with Ratesetter to pay for motorbikes. Very easy process and nice that you can pay more money back towards your loan as and when you want to. Nice graph to show you how much you have paid and any extras that have been paid as well. Reviewed on: 3rd March 2022

Good overall experience

Very good customer service, fair rates & overall quick offer & acceptance. Reviewed on: 3rd March 2022

Amazing

They give me a loan with low% and everything was easy from start to the end Reviewed on: 3rd March 2022

first class service

Excellent company to deal with, decent rates and quick decisions. Reviewed on: 3rd March 2022

No nonsense!

No nonsense, simple loans with competitive, if not the lowest rates. Great online management tool too. This is my second loan with rate setter and won't be my last! Reviewed on: 3rd March 2022

Great service

Only company i will lend off, great service, no problems at all. One happy customer Reviewed on: 3rd March 2022

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