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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Happy Customer!

Easy to organise, manage and competitive! Not my first, but second loan through RateSetter recommended through my Experian account. Reviewed on: 3rd March 2022

10/10 Great company, the best lender!

10/10 Great company, the best lender! Reviewed on: 3rd March 2022

Excellant

Superb personal service delivered by the person who handled my loan Reviewed on: 3rd March 2022

Best experience

My experience was amazing, quickly and professionally. Reviewed on: 3rd March 2022

Quick and easy to use

Simple to get a loan and to manage it online. Reviewed on: 3rd March 2022

Easy fast and reliable

Easy application and repayments and the money was in my account the next day after approval. Reviewed on: 3rd March 2022

Already recommended

I have already made recommendations for other people as it was so easy and straight forward to do. Even better now I’m all paid up, but the payments were so easy each month. Reviewed on: 3rd March 2022

Excellent service!

I really had experience a hassle-free loan only with RateSetter. Reviewed on: 3rd March 2022

Easy an straight forward to deal with

My experience with Ratesetter has been v good. If they can help they will but if they cant they will tell me why and don't hide anything with simple “the computer says no”, they tell me why which is extremely useful Reviewed on: 3rd March 2022

Most best loan company been with for years so understanding and money in bank with in 24 hours well done keep it up

Best loan company around been with these for years so happy with how thay run and deal with me Reviewed on: 3rd March 2022

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