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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Really good rates.

Rate setter is a loan company that always pops up when looking for a loan, they have really low rates and are generally more accepting than other loan providers. On top of this they're very accommodating when wanting to change bill date and general customer service is overall very good. Reviewed on: 3rd March 2022

Amazing customer service

Amazing staff, easy to manage money overall brilliant service Reviewed on: 3rd March 2022

Ratesetter

Easy form to fill in and you soon get an answer Reviewed on: 3rd March 2022

Just what I needed

Used 5 years ago, quick and efficient. Needed a new engine in my husbands van and needed cash quick. Definitely recommend Reviewed on: 3rd March 2022

Recommend a few people to RateSetter, fantastic rates

Had a couple of loans off RateSetter now, never any trouble, there rates are great as well! Reviewed on: 3rd March 2022

Great company with great APR rate

Experience been great with ratesetter as i been with them nearly 4 years since day one untill today it's all been great and simple. Reviewed on: 3rd March 2022

Very accommodating very helpful knowledgeable advisors

Very friendly staff was given good advice very quick decision a great experience Reviewed on: 3rd March 2022

Fab no hassle loan

with a low credit score ratesetter has given me the opportunity to make it better. I am now on my second loan and was offered a better interest rate than the first so it must of helped. It's easy to apply and if needed you can manage your account to suit you. Reviewed on: 3rd March 2022

Safe and reliable company

Speedy decisions, great service, and simplicity is what makes a good company great-Ratesetter are all that! Reviewed on: 3rd March 2022

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