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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Yep I recommend

Very clear and easy to use.I’m happy Reviewed on: 3rd March 2022

Fast as always

I have used ratesetter a phew time now. And as always fast thorough and fair. taking into account the intrest on top very competitive so for me it's the one stop shop. Reviewed on: 3rd March 2022

Excellent

I have had 2 loans from this company and the service has been excellent. Everything is explained in detail, so you know exactly how much you will be paying back and the rates are amazing. Thanks to this company I was able to buy a new car within a few days if my old one dying. I have already recommended them to a few friends. Reviewed on: 3rd March 2022

Brilliant service

Experience was faultless, speedy and very professional Reviewed on: 3rd March 2022

quick quote

reliable and very good customer service Reviewed on: 3rd March 2022

Quick and easy

Process was very easy and money was very quickly in my account. Flexible payment dates and easy to pay off early Reviewed on: 3rd March 2022

Fantastic Company

Ratesetter is in my opinion the best loan provider, it’s fast uncomplicated and fair priced Won’t use any other Reviewed on: 3rd March 2022

Great

I’ve used these twice now and they have been great. Got a answer straight away with these Reviewed on: 3rd March 2022

Micks review

Fantastic rates much better then everywhere else . And also give incentives e.g free hotel for a night. Reviewed on: 3rd March 2022

Fantastic Service

First class service from Ratesetter, quick and easy set up for loans, would recommend to friends and family. Reviewed on: 3rd March 2022

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