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RateSetter: Loans reviews

Name: Loans
Rating: 4.930902074314409858 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service and value

Best loan rates and terms. Very easy application process. Reviewed on: 3rd March 2022

Fast friendly service

Fast payment ment I could get a real bargain thanks to friendly staff Reviewed on: 3rd March 2022

Top loan company!

Ratesetter have been really good with me over the years. Completely understanding through COVID. I honestly couldn't sing their praises enough. Well done Ratesetter and keep it up. Reviewed on: 3rd March 2022

Trustworthy and fair

Never had an issue with Ratesetter. Always been fair. Has competitive rates. Would recommend to anyone. Reviewed on: 3rd March 2022

Highly recommend.

Borrowed from ratesetter 4 times past few years history 5000 and I'm over the moon with their services. Communication always good , interest rates affordable. Absolutely amazing. Reviewed on: 3rd March 2022

Helpful

Very friendly and I would go back to them for loan Reviewed on: 3rd March 2022

Easy and reasonably priced

I took a loan out with rate setter there an easy going company very understanding and affordable prices to pay back I would recommend to friends and family Reviewed on: 3rd March 2022

Quick decision and great rates

I had a Ratesetter loan previously a few years back and when I had another email from them last year offering a very competitive rate, I took the opportunity to consolidate my other debt into one easy monthly payment. The application process was simple and the money was in my account the next day. Now I have all my debt in one place which makes life a whole lot easier and at a very good rate that I couldn't even get with my bank. Highly recommended! Reviewed on: 3rd March 2022

Great support

Every time I need help with my finance situation they always here to support Reviewed on: 3rd March 2022

Easy to repay the loan

I took a loan out with Ratesetter a few years ago. I found the process fast and easy. The payments are manageable and the interest is low. The user friendly website means I can see when my next payment is due, interest that month and the date the loan replacement will end. Reviewed on: 3rd March 2022

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