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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy Peasy Loan

Has a few loans with you now, speedy service, you are perfect! Reviewed on: 3rd March 2022

Quick easy and cheap

Quick decision, easy application process and the best rate Reviewed on: 3rd March 2022

Fast efficient and flexible

Easy to use and very good rates Reviewed on: 3rd March 2022

Easy to deal with.

I have used ratesetter a couple of times now and I would definitely recommend them. The whole process from application through to managing your online account is just so simple and easy to understand. Their website is a dream to navigate and their customer service and communications are second to none. Would 100% recommend them to anyone looking to take out a loan. Reviewed on: 3rd March 2022

Great service.

They do exactly what it says on the tin, never had a problem with them Reviewed on: 3rd March 2022

Excellent

Very good service and customer service Reviewed on: 3rd March 2022

Quick and easy

The process is easy and the loan money comes quickly. Reviewed on: 3rd March 2022

Quick, Excellent & Easy

Quick decision, excellent customer service & easy to use & money quickly into your account. Reviewed on: 3rd March 2022

Easy to apply

Once you have been accepted your online account is very easy to understand and you can make extra payments. Reviewed on: 3rd March 2022

Excellent experience

My experience with rate setter has been excellent throughout, absolutely no complaints about this company , I would highly recommend rate setter to family and friends Reviewed on: 3rd March 2022

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