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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best company evvvvvvver

I needed a lone, no one would help me, except for RateSetter. Thank you, RateSetter. Reviewed on: 3rd March 2022

Clear, easy to understand with no nasties!

The process was straight forward, with no hidden nasties! Reviewed on: 3rd March 2022

First Class

Quick and easy to apply for a loan. Excellent customer service. Reviewed on: 3rd March 2022

Amazing!

Really helped me when I needed help. The way it works is so easy and user friendly. Reviewed on: 3rd March 2022

Superb

Fantastic company, best rates, great customer service…what more do you want? Reviewed on: 3rd March 2022

Excellent service

I cannot fault this company. They have been great for me Reviewed on: 3rd March 2022

Reliable

Great company and fantastic to deal with Reviewed on: 3rd March 2022

Sorted me out

Quick and easy to apply and get result of application Reviewed on: 3rd March 2022

Hassle free borrowing

Brilliant from start to finish. Fast and fair, from easy to change payment dates to making extra payments or settling an oustanding loan. Would be happy to use again. Reviewed on: 3rd March 2022

Great

Very quick and easy way to get loan. Reviewed on: 3rd March 2022

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