Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Superb Easy to Use Company

Outstanding Service, most efficient loan company I’ve ever used and give you total confidence in what you’re undertaking. Reviewed on: 3rd March 2022

Complete Satisfaction

Very helpful when ever you call. Always polite and nothing is to much trouble. Reviewed on: 3rd March 2022

Easy to deal with.

My bank denied me a loan and coming back from my bank, I jumped on to the system and googled. Just 30 mins after my dissappointment, I got approved by Rate Setter, with better rates. Never heard of them before then. Reviewed on: 3rd March 2022

Good service

Very helpful when you need it, I recommend then. Thanks for your help. Reviewed on: 3rd March 2022

Brilliant

Brilliant service when I was purchasing my van. Really quick and reliable service never had an issue. Reviewed on: 3rd March 2022

Great company

Very good rates, the best I found and are very helpful and I would always recommend to anyone. Reviewed on: 3rd March 2022

Easy to use

Needed a small loan for a car. Ratesetter was easy to use and much better value than the car finance people. Would definitely recommend. Reviewed on: 3rd March 2022

Fantastic company , 100% recommended

This company were really amazing with great online access and clear layout of all details. Were so easy and reliable to use and would definitely recommend using them . Reviewed on: 3rd March 2022

Fast and easy

Much better rate than anywhere else, was fast, and very easy. So I guess no complaints ☺️ Reviewed on: 3rd March 2022

Amazing

Great customer service and always there to help. Easy process and the website is super user friendly and easy to navigate. RateSetter makes everything clear and understandable from the application to the end of paying of the loan. High recommend, I have almost finished paying off my second loan with the company and would use again if required. Reviewed on: 3rd March 2022

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Personal Loan
from Novuna Personal Finance 4.78 from 361 reviews
Child benefit loan
from M for Money Credit Union 4.80 from 109 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub