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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Smooth

5
Applied online and the money was in my account the next day. You get a clean user interface to manage your loan and you can pay it off or top up within a couple of minutes..Not had a hitch in 4 years. Reviewed on: 3rd March 2022
Lee Scarf's avatar
Lee Scarf

Amazing from start to finish

5
Once upon a time I was in a pickle and couldn’t get a loan anywhere! The lovely people at rate setter sorted that out for me! Once I’d payed that loan off I needed another loan! They also sorted that for me too! Low interest rates and good customer service! No complaints here! After being with my partner for a while I decided to propose! I needed a loan to pay off some debts so I could save for my wedding! Well guess what?! Rate setter sorted me out again! I couldn’t recommend them enough! In fact I recommended them to my partner and she’s now with them! Heck I may as well get my dog to apply! But honestly the amazing service, fast decisions, fast payment’s, easy to use website and phenomenal service makes ratesetter my no1 go to loan company! Reviewed on: 3rd March 2022
Markp92's avatar
Markp92

Simply the best

5
Very easy and good rates plenty of communication whilst setting up Reviewed on: 3rd March 2022
R blower's avatar
R blower

First class service

5
From start to finish the loan application was simple, an instant decision and the money was in my bank almost immediately. Made my car buying experience run like a dream! Reviewed on: 3rd March 2022
Donna Ravenscroft 's avatar
Donna Ravenscroft

Excellent

5
Quick and excellent service. I’d highly recommend ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 3rd March 2022
Nat H 's avatar
Nat H

Excellent company

5
I have used ratesetter twice now and have been very satisfied with their service. I would recommend them highly and would be my go to lender over banks that offer the same service. Reviewed on: 3rd March 2022
MegaHag 's avatar
MegaHag

Amazing company

5
I have used rate setter several times now, they are by far the best company around for loans, their interest is super low too! If I have ever needed to contact them they are always so helpful. Would 100% recommend this company to anyone Reviewed on: 3rd March 2022
Sophie 's avatar
Sophie

100% Recommend

5
Used RateSetter twice for a loan and wouldn’t go anywhere else. Cheapest rates- so quick and simple to use. No hassle, straightforward and money was in my account in a couple of days. Reviewed on: 3rd March 2022
Claire Reilly's avatar
Claire Reilly

Very pleased

5
I haven't got a single bad thing to say about my experience! Reviewed on: 3rd March 2022
Ryan's avatar
Ryan

Professional

5
Is very efficient and professional. Reviewed on: 3rd March 2022
Cassio's avatar
Cassio

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