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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy quick trustworthy

Very helpful and trustworthy customer service. Always there to help with any questions or problems Reviewed on: 3rd March 2022

Ratesetter

Good experience. Helped me get my dream car Reviewed on: 3rd March 2022

Great experience

Absolutely outstanding company, very satisfied customer Reviewed on: 3rd March 2022

Loans

The easiest way to get a loan, quick answer and no hiding fees fabulous Reviewed on: 3rd March 2022

Right place right time Loan provider !!

I have been with Rate Setter for a few year and benefitted from a great service, with great communication and a great platform to boot ! A personalised loan to suit my financial profile with a great rates closes what is a brilliant financial services package. In my view the best in the market. Long may it continue. Reviewed on: 3rd March 2022

Great company

Any issues iv had always get resolved and very professional could recommend enough Reviewed on: 3rd March 2022

The only place to borrow money!!!

I’ve had to use RateSetter’s on a a few occasions and each time they have been excellent!!! So easy to apply for, Great communication with out ever being Bombarded with messages or phone calls. I would 100% recommend to who ever needs to borrow some money and quickly. Reviewed on: 3rd March 2022

Lowest Rates

You will not find a more straight forward loan with lowest rates anywhere than Rate Setter. Have used them on several occasions 100% Reviewed on: 3rd March 2022

Easy, tailored loans for you

Easy to deal with, with a range of credit scores Reviewed on: 3rd March 2022

Brilliant

Brilliant rates/lengths Their online platform means you can stay on top and make extra payments where possible! Reviewed on: 3rd March 2022

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