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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick, easy, with no fuss.

I took out a loan with ratesetter in 2018 and I found them the easiest company to work with. There was no fuss, transactions were straightforward and any time I needed to contact them they were helpful, knowledgeable and there was no waiting in long queues. I’ve recently taken out another loan with them and the process was even smoother. I would definitely recommend them to friends and family. Reviewed on: 3rd March 2022

Never Choose Anyone Else

Rate setter have quite literally saved me from homelessness in a tight squeeze to now being able to take out a loan to make improvements on my new home over the years. If it wasn’t for their great customer service and overall service then I wouldn’t be who I am able to be now, thank you. Reviewed on: 3rd March 2022

Easy to deal with

Would definitely recommend Easy to deal with. Reviewed on: 3rd March 2022

Very good!

No issues from day one of taking out the loan Reviewed on: 3rd March 2022

Quick and easy

Extremely easy to use website and had a loan quickly. Only 3 payments left and will probably use them again. Reviewed on: 3rd March 2022

RateSetter setting the standard for excellence

Super quick turnaround for a maximum value loan Funds deposited same day as loan approval into my Bank Absolute flexibility in amending payment dates Fast and friendly person-to-person service A pleasurable experience all round - happy to promote RateSetter!! Reviewed on: 3rd March 2022

The very best of everything

Ratesetter make doing business with them very simple and straightforward. They can offer some of the most competitive rates on the market but the bottom line is that can be absolutely trusted. I would not hesitate to use them again if required. Reviewed on: 3rd March 2022

Fantastic service

On my second loan, low interest rates and very quick, efficient service. Will never go elsewhere! Reviewed on: 3rd March 2022

Amazing

Always been quick and easy. Everything simple to understand. Reviewed on: 3rd March 2022

!! Simply The Best At What Thay Do

I've used Rate settlers as a provider of my unsecured loans For many years and found them to be the best by fair the best In speed - hassle free - rates provided - and flexibility of payment . Huge thanks From a very grateful customer Reviewed on: 3rd March 2022

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