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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and efficient

Found rate setter easy to apply for, very efficient, informative and quick response… never had any issues all went very smoothly… top service all round Reviewed on: 3rd March 2022

Quick and fair

When I applied for the loan lots of other lenders didn’t believe that I would be a viable loaner. Thanks to Ratesetter I have turned my credit score around from poor to excellent Reviewed on: 3rd March 2022

Excellent Service

I have had four loans from this company, easy and super quick to set up, account managed easily online and the Interest rate was very low. I would definately recommend Reviewed on: 3rd March 2022

Easy to apply with quick response

Excellent service with great rates would recommend, as I do, to people looking for a loan Reviewed on: 3rd March 2022

Loans made easy

Ratesetter made borrowing money and repaying it easy and affordable Reviewed on: 3rd March 2022

Low cost loans

Easy to apply and you get a quick response and the money in your account quickly Reviewed on: 3rd March 2022

Easy helpful and especially useful

Can’t sing there praises any higher,it would hurt. Reviewed on: 3rd March 2022

Professional company

For me this is the best company and I will continue to be their client as I’m so happy with everything: 1.The APR received on the online quote is the same when the loan is approved 2.Quick response 3.No need for a phone call with a lot of questions and if I received the phone call the team was very friendly and professional (opposite to my experience at HSBC when I felt like I was begging for a loan and they made me feel very embarrassed when talking to them) 4.Transparency-I can go anytime into the account and check the progress of the loan Reviewed on: 3rd March 2022

Really fast and easy

I was trying to clear my credit cards and RateSetter was there for me when I needed them.Quick and Easy and really good interest rates.. Reviewed on: 3rd March 2022

Easy and quick

It was pain free and very good interest rate when I needed a quick cash! Reviewed on: 3rd March 2022

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