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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to use - great customer service !

I have never had any issues - they have been flawless - never had to pick up the phone! Thank you, Ratesetter you have helped me no end! Reviewed on: 3rd March 2022

Easy ro sort

Great company, easy transaction, 5 star all the way Reviewed on: 3rd March 2022

Ratesetter no one better

Have found the company to be excellent with everything they do, they make it so simple from start to finish all round fantastic company to get a loan from. Reviewed on: 3rd March 2022

100 per cent recommendation simply the best

Excellent service for a number of years cannot fault excellent service from beginning to end Reviewed on: 3rd March 2022

Excellent service, customer satisfaction, quick decisions.

I have used Ratesetter several times. Extremely straight forward application process and decision comes back quickly. No need to make any phone calls, everything is done online. Would highly recommend Ratesetter. Reviewed on: 3rd March 2022

BEST

Best experience i ever have everything was on point Reviewed on: 3rd March 2022

Good service and rates

Excellent app. Each action I've needed to take has been really simple to do and has always been completed accurately Reviewed on: 3rd March 2022

Fair rates

I looked at various lenders and I found Ratesetter offered very good interest rates and the lending process was simple and fast funds available next working day excellent service all round Reviewed on: 3rd March 2022

Easy straightforward responsible finance

I’ve used Ratesetter for around 7 years for financing several purchases. I have found them to be competitive and an easy but responsible company to deal with. Reviewed on: 3rd March 2022

Great company

Ratesetter are an excellent company for a loan. Will definitely use them again. Reviewed on: 3rd March 2022

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