Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

loan

fast and easy to do would recommend this company to anyone excellent Reviewed on: 3rd March 2022

Always Reliable and Responsive

Never had issues with them, have been trustworthy reliable responsive and relatable Reviewed on: 3rd March 2022

Excellent Personal Loan Provider

Ratesetter have been an excellent provider. Fast, dependable and flexible service. Would use again & recommend. Reviewed on: 3rd March 2022

Excellent company

Very quick easy decision and transaction, excellent rates would recommend them every day Reviewed on: 3rd March 2022

Quick reliable helpful

I had 2 loans, neber had any problem. The customer support is easy to reacha nd friendly Reviewed on: 3rd March 2022

Great service everytime

I’ve had several loans and I’ve always got a great rate. I love how you can pay off extra if you can afford it. The website is easy to use to follow your account. Would recommend Reviewed on: 3rd March 2022

Trousers

A business with legs - felt in control of my finances - the whole way through my journey with ratesetter Reviewed on: 3rd March 2022

Easy to access no nonsense loans

As the title says, my loan was very easy to arrange after all the necessary checks were completed. I had cause to call customer services and my question was quickly and accurately answered. I am a repeat customer with ratesetter and imagine I will be using them again. I have happily recommended ratesetter to family and friends due to ease of access and affordability along with great personal service. Reviewed on: 3rd March 2022

Top service

Ratesetter have been really good from start to finish. Everything when dealing with them went smoothly Reviewed on: 3rd March 2022

Brilliant fast service

Quick and easy to apply and money in the bank the next day! Wouldn't Wouldn't with anyone else. Reviewed on: 3rd March 2022

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.87 from 107 reviews
Child benefit loan
from M for Money Credit Union 4.77 from 112 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub