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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant service and rate.

Brilliant rate, quick and easy. Highly recommended Reviewed on: 3rd September 2021

Easy and clear advice

They provided clear easy advice choosing the right loan for me. Reviewed on: 3rd September 2021

Great loan provider.

I have a loan with ratesetter and never once had a problem. They are a great company! Reviewed on: 3rd September 2021

Great loan at a great rate

Was just what I needed to consolidate existing debts without an overly high rate Reviewed on: 3rd September 2021

perfect loan

When I need a loan, I find ratesetters best place to apply. Reviewed on: 3rd September 2021

Fast, easy loan provision

Quick decision with regular concise communication. Reviewed on: 3rd September 2021

Extremely helpful

I was able to speak to a customer advisor and not wait hours. The advise was always helpful and they was able to point me the right direction. I came off the phone feeling satisfied. Reviewed on: 3rd September 2021

Great support and communication

The service has been brilliant as they knew to meet my needs and to found other ways of communicating with me (they were aware of my deafness). I highly recommend this to my deaf friends. Reviewed on: 3rd September 2021

Very satisfy

I do recomend Retsetter. High quality. Reviewed on: 3rd September 2021

Quick response, easy to apply and great rates

Found rate setter really easy to apply for a loan. Great correspondence, great rates. Customer service was very knowledgeable and helpful when I had a query. Reviewed on: 3rd September 2021

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