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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy

Straightforward, easy application, clear payment plan, excellent customer service. Reviewed on: 2nd September 2021

Great customer service

Taken two loans out now always easy to do online and anytime I’ve needed help get fast responses and nice staff Reviewed on: 2nd September 2021

Great way to borrow money

Rate Setter has been an enjoyable way to borrow money in very testing times. Reviewed on: 2nd September 2021

With confidence

Make things easy for you to get the loan you require with no hassle fast and efficient very friendly customer service when you ring them have no problem whatsoever. Reviewed on: 2nd September 2021

Easy usage

Very easy to use, would highly recommend to anyone Reviewed on: 2nd September 2021

Quick, efficient and competitive interest rates

This was really quick to set up and receive a decision. The online account is easy to understand and to use. The interest rates was competitive as well . Reviewed on: 2nd September 2021

Transparent and fair

I was clear what the Apr would be before completing my loan application. It's so easy to overpay and see the impact too. Reviewed on: 2nd September 2021

Easy, affordable and awesome!

It was relatively easy to come across Rate Setter and even easier to get approved. Happened in less than 5 minutes, will definitely use again and recommend to anyone. Reviewed on: 2nd September 2021

Excellent loan company and great service

Would definitely ask for another loan interest good value for money. Reviewed on: 2nd September 2021

Can't recommend enough ..

I've had a very smooth experience with RateSetter as they not only offered among the best loan rates, but a sleek and intuitive web interface to easily access and control my repayments. Reviewed on: 2nd September 2021

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