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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Nice and friendly easy to use

5
The people I spoken to for my lone was friendly kind and using to company to quickly and easy move a pay ment to fit ur exact live makes it so much easier to keep up with payments I have recommended these to other people who said thay are happy and impressed about how easy it all is Reviewed on: 2nd September 2021

Loan

4
Fast and efficient service. Would use again in the future. Reviewed on: 2nd September 2021

Easy to apply and to.use

5
Great experience using rate settle, simple and easy to.use. would definitely use again. Reviewed on: 2nd September 2021

Great rates

5
Rate setters was by far the cheapest loan with easy payments and simple set up, will be using them again once my existing loan finishes Reviewed on: 2nd September 2021

The best and easiest by far

5
Needed a load and they were really helpful and easy to apply for , Money was in the bank the next day Reviewed on: 2nd September 2021

Excellent service

5
Fast friendly service easy access to online account great staff Reviewed on: 2nd September 2021

Excellent Service

5
Rate setter provided a good service. Reviewed on: 2nd September 2021

Outstanding

5
I cannot say a bad word about rate setter. Its been an amazing, affordable, low interest borrowing. Quick and easy to apply and brilliant customer service. All you can ask for really. I would go no where else now because rate setter for me have set the bar so high on borrowing compared to anywhere else. Thank you Reviewed on: 2nd September 2021

Thumbs up for RateSetter

5
RateSetter are very helpfull, I had my loan approved quickly and efficiently, I also appreciated the chance to take a further loan after two years, I have not done so thus far, but it is very helpfull knowing I have the opportunity to do so if required. All in all, I would highly recomend using RateSetter to my friends & colleagues. Reviewed on: 2nd September 2021

Excellent lender

5
Quick decision, good communication. First class service. Very happy, would definitely use this company again. Reviewed on: 2nd September 2021

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