Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Best loans company

Very helpful The best known company I've had will be definitely using again Reviewed on: 2nd September 2021

Excellent offers and service levels all you need

Title says it all "Excellent offers and service levels all you need" Reviewed on: 2nd September 2021

Quick and unstanding

Quick and easy online link and called back and was unstanding why I need the loan. The customer service was brilliant. Reviewed on: 2nd September 2021

Not took long time to give me the loan And got it very quick and

Was amazing and short time for decision and money was in my account, was very clear services. Reviewed on: 2nd September 2021

Excellent and concise service

Approved a loan with reasonable rates all the information was so helpful and th staff are great . The app is amazing Reviewed on: 2nd September 2021

Always contactable

Been great since taken the offer from ratesetter, have contacted customer service centre and always been understanding and willing to help! Reviewed on: 2nd September 2021

Always a happy experience!

I love the flexibility of the repayments. You can pay extra anytime you want without penalisation. You can then reduce term time or reduce monthly repayments. No early settlement fee for settling in full early. Reviewed on: 2nd September 2021

Quick, Convenient & Easy to deal with

Ratesetter helped me get a loan at at good rate without all the hassle of going through my bank or other lenders. Easy to apply & easy to manage, would recommend Reviewed on: 2nd September 2021

Best experience eva

Brilliant company, the people who work for this company must truly valued as they really are personable and empathetic to my needs Reviewed on: 2nd September 2021

Fuss free loans.

Very easy and straightforward application. Everything that was promised was fulfilled. Reviewed on: 2nd September 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.77 from 112 reviews
Personal Loan
from Novuna Personal Finance 4.78 from 361 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub