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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Excellent service

5
Always had great communication with RateSetter and it’s very easy to manage my account. Reviewed on: 2nd September 2021
Vicky 's avatar
Vicky

Easy application service

5
Very fair & friendly application service. Reviewed on: 2nd September 2021
Angus Ferguson's avatar
Angus Ferguson

Loans

5
Very good company to deal with I would deal with them again nice company and recommend them to friends and family as they helped me out Reviewed on: 2nd September 2021
Robert Scrivener 's avatar
Robert Scrivener

Best loan company out there!

5
We have been using rate setter for about 8 years now. Love the way we can overpay, rearrange our borrowing (which we did after 3 years into our 5 year loan) and manage everything on their easy to use App! We will only ever borrow from Ratesetter in our lives!!!!! Reviewed on: 2nd September 2021
Martin Rowland's avatar
Martin Rowland

Ratesetter thumbs up

5
Very easy process from start to finish. Great communication. Would highly recommend Reviewed on: 2nd September 2021
Al's avatar
Al

The best and that's just how simple Rate setter is

5
Always the best when it comes to loans. Reviewed on: 2nd September 2021
Kendo V's avatar
Kendo V

Professional , competitive and fair

5
From start to finish easy to work with great communication and excellent service and resources Reviewed on: 2nd September 2021
Mark Flannery's avatar
Mark Flannery

Brilliant

5
Super easy to setup, payments are scheduled. Easy to make any additional payments to bring the payment period finished sooner or to settle before then. Very straightforward with everything, will use again if need to. Reviewed on: 2nd September 2021
Dean's avatar
Dean

Reasonably priced small loans

5
Reasonably priced, fast small loans....all you need when you need it. Reviewed on: 2nd September 2021
Nikolaos Kasiteridis 's avatar
Nikolaos Kasiteridis

Amazing lender

5
Used them for a loan for a new car and it has been an amazing experience, very professional and helpfull. Reviewed on: 2nd September 2021
Nuno Rodrigues's avatar
Nuno Rodrigues

Review RateSetter: Loans now

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