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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Quick and easy

5
It was very quick and easy. Very simple and money was in my account very quickly. CS team was also good. Reviewed on: 2nd September 2021
Jiho Ham's avatar
Jiho Ham

Hassle free

4
Quick! Once loan was approved money was in the bank next day Reviewed on: 2nd September 2021
Wendy Dixon's avatar
Wendy Dixon

Simple, competitive, outstanding.

5
The application was simple and was concluded efficiently and competitively. Everything was completed easily online and I expect to use the service again very soon. Reviewed on: 2nd September 2021
Neil Ellesmere's avatar
Neil Ellesmere

Easy

5
Easy to set up and review your loan. Excellent service Reviewed on: 2nd September 2021
stevie.emmerson8@hotmail.co.uk's avatar
[email protected]

Reliable professional supportive

5
I’ve been a customer of ratesetter for a few years and cannot complain about the service at all. Just wish I was able to use more of their services. Reviewed on: 2nd September 2021
Darryl Pitts's avatar
Darryl Pitts

Excellent service.

5
Easy steps to apply and the money is handed out on time. Reviewed on: 2nd September 2021
Allan's avatar
Allan

Quick, easy and no fuss

5
I needed a loan to buy a car but as the car was an older one I couldn't get car finance so I applied with ratesetter, it was very easy, the interest was good and I received my money the next day. I would definately recommend! Reviewed on: 2nd September 2021
Lorna cowdell 's avatar
Lorna cowdell

Excellent service

5
Very simple application, quick decision and good customer service. Reviewed on: 2nd September 2021
Biniam Tesfatsion 's avatar
Biniam Tesfatsion

Easy, quick, simple to understand

5
Easy, quick, simple to understand - there wasn't lots of forms and it is easy to overpay or tweak what you are paying each month online. Reviewed on: 2nd September 2021
C M's avatar
C M

Super. So easy to use

5
Applied for a loan after doing some research, these guys were the best by far. I’ve had no issues what so ever and would recommend! Reviewed on: 2nd September 2021
philipbrown121@outlook.com's avatar
[email protected]

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