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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Very easy and simple

5
Easy to apply and a painless way of borrowing Reviewed on: 2nd September 2021

Quick easy great

5
Such a simple quick and easy way to get a loan, brilliant! Reviewed on: 2nd September 2021

Fast Service

5
Anytime I need a loan, I come to these guys and get it all sorted online in minutes. I don’t repay over the odds too. Reviewed on: 2nd September 2021

Excellent

5
Rate setter were really helpful and easy to deal with. Reviewed on: 2nd September 2021

User friendly

5
Very user friendly, uncomplicated Reviewed on: 2nd September 2021

It Just Works

5
It is a pleasure when something does what it says on the tin. I've used Ratesetter for a couple of loans now, the rates are better than my bank and the whole process is just fuss free, user friendly and easy. What more can you ask for Reviewed on: 2nd September 2021

Simple to use

5
I ve found the online service so simple to use ,understand & honest . Communication is easy & the whole process of applying for services they provide is undaunting. Reviewed on: 2nd September 2021

Great rates, easy to set up, affordable repayments.

5
Great way to raise a loan which we used for home improvements. Affordable, easy application, market leading interest rates. Reviewed on: 2nd September 2021

Excellent

5
Quick, easy to use and helpful. Reviewed on: 2nd September 2021

Great experience.

5
Supportive, helpful, I would recommend. Reviewed on: 2nd September 2021

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review