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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent company

It's so simple to arrange a loan and stress free. Reviewed on: 2nd September 2021

Helpful

Easy to get on the Internet web site to look at your account Reviewed on: 2nd September 2021

No complaints

Easy to manage, nice customer service Reviewed on: 2nd September 2021

very professional , no hidden surprise

I took 2 loans to consolidate my credit cards debts. The process was very quick and very clear since the beginning what I would have to pay every ymonth. Good experince. Reviewed on: 2nd September 2021

Easy experience

Was very straightforward to get a loan Reviewed on: 2nd September 2021

Easy, stress free, & helpful.

From start to finish the service is stress free and easy to use, i would use RateSetter again if i needed too, would recommend to anyone. Reviewed on: 2nd September 2021

Van credit

Great value, very affordable payments over a reasonable term Reviewed on: 2nd September 2021

Quick and easy finance

I have applied for 3 loans in the last few years with Ratesetter. They apply common sense to affordability and provide the loan extremely quickly. If I ever had an issue I needed to resolve, their customer service teams are extremely helpful. I have no qualms in recommending them to anyone I know. Reviewed on: 2nd September 2021

Easy and convenient

Quick and easy application and prompt transfer of funds. Reviewed on: 2nd September 2021

Very Good

So easy to use and the service it good as well Reviewed on: 2nd September 2021

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