Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Straightforward and great service

Its very easy to arrange a loan through RateSetter and their customer service is excellent. Reviewed on: 2nd September 2021

Great

Great company, easy, fast to apply for a loan, will definitely use again. Reviewed on: 2nd September 2021

Easy to manage

Been a customer of ratesetter for approx 3 years. It has always been really easy and transparent to see exactly what is what with the way they list payment schedule and what is paid and owed Would recommend Reviewed on: 2nd September 2021

Could not be better!

When I required a loan these were the first people I was recommended to and I couldn’t be happier. Very communicative with regards to the process and an easy website to navigate in order to track where you are with the loan. Keep up the good work! Thank you Reviewed on: 2nd September 2021

Money loan

Quick and easy, money next day. Reviewed on: 2nd September 2021

Great customer service

Always available to help & on hand if there are any issues. 10/10 Reviewed on: 2nd September 2021

Brilliant, straight forward company

Excellent customer service and brilliant easy to use website. Reviewed on: 2nd September 2021

Best place to loan money

Easy and hassle free application, fast response Reviewed on: 2nd September 2021

Excellent rates and customer service

Good experience with this company, would recommend Reviewed on: 2nd September 2021

Efficient and friendly

In just a few days my loan was sorted Reviewed on: 2nd September 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.77 from 113 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews
Unsecured loans
from East Kilbride Credit Union 4.87 from 107 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub