Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Great service

Straight forward, easy to apply hassle free loans Reviewed on: 2nd September 2021

Excellent company

Very efficient service and great communication. Would certainly recommend Reviewed on: 2nd September 2021

Amazing

Very quick and straightforward. Amazing customer service Reviewed on: 2nd September 2021

Really easy process and great rates.

I need to do home improvements urgently new child on the way. Borrowed the required sum with no hassle. Repayments easily tracked on line I've even changed banks and everything was fine highly recommended. Reviewed on: 2nd September 2021

Easy to apply, answer within a very short and payment transferred quickly.

I have had 4 loans from Ratesetter over the years and have been most satisfied with the whole experience. Reviewed on: 2nd September 2021

Reliable

Used twice, and both times RateSetter have been great. Reviewed on: 2nd September 2021

Great!

Money was transferred quickly, rate was very good and customer service was brilliant. It’s also easy to make a change online and the online view is very user friendly. Reviewed on: 2nd September 2021

Ratesetter go go go

I was trying for a loan and when I used Ratesetter they made everything so easy for me. Great people to chat to and help was always there. I have already recommended them to friends and family. Reviewed on: 2nd September 2021

The best out there by far!!

Over the years I’ve had to borrow money from time to time on those unexpected things like home repairs, cars and so on. Borrowing money is never a nice thing to have to do but with Ratesetters it’s always trouble free, all clear from the beginning and never any problems which is why I use them time and time again. Well Done Ratesetter!!! Reviewed on: 2nd September 2021

So easy

RateSetter is so easy to use , no fuss loans! Reviewed on: 2nd September 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.78 from 361 reviews
Unsecured loans
from East Kilbride Credit Union 4.87 from 107 reviews
Child benefit loan
from M for Money Credit Union 4.77 from 113 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub