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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service amazing people

Easy access and results in few minutes Recommend to all Reviewed on: 2nd September 2021

Best loans

I have had a couple of loans from RS and midway topups the repaymentsrates are reasonable and manageable and I have had no problems or 8ssues with meeting the repayments Easy to apply and sort out and within 24hrs money was in my account I initially only clicked on the email as a joke and applied not thinking I would get it as I had never had a loan before but 3-4 years later and I'm smiling Thanks RS for the trust you had in me Reviewed on: 2nd September 2021

Top Notch

Easy to use. Good rates. Great communication Reviewed on: 2nd September 2021

No hassle loans

Easy to dela with both online and over the phone. no nasty hidden fees, five stars Reviewed on: 2nd September 2021

Easy to use platform with great service

I used Ratesetter to consolidate debt into one affordable monthly repayment. Super easy to set up and what has impressed me most is the ability to repay early without getting hit with additional charges. Reviewed on: 2nd September 2021

So easy....

This is my second time back. Very quick and smooth application. Highly recommended to all Reviewed on: 2nd September 2021

Great company

Easy to use great service - would recommend Reviewed on: 2nd September 2021

Fantastic, Fair & Jargon Free

Great company to deal with, service was fantastic and I knew what was happening throughout the process Reviewed on: 2nd September 2021

Simple but trustworthy

I have had three loans from ratesetter each time the process has been simple and I have not had any problems with them. I am planning to apply for another in the not too distant future. I have recommended them to a few friends and family. Reviewed on: 2nd September 2021

Best company

So easy to manage your loan and really helpful customer service, great interest rates too! Reviewed on: 2nd September 2021

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