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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

First class service.

Fast loan during a crisis. Good rates and helpful service. What more could you ask for . Reviewed on: 2nd September 2021

Suburb

The speed my loan and the back up support has been amazing keep up the good work Reviewed on: 2nd September 2021

Great Service no Hassle

I have nothing bad to say about my experience with rate satter terricifc customer service Reviewed on: 2nd September 2021

Super easy and transparent

Rate setter are great, it’s easy to set up, the fees are transparent, the online portal is user friendly and the customer service is quick and efficient. Wouldn’t hesitate to use them again, I have had two loads with them now! Reviewed on: 2nd September 2021

Good company

Good company helped out when needed. Reviewed on: 2nd September 2021

And excellent customer friendly company

I have 2 used RateSetter and they are fantastic. They offer very competitive rates and their customer service is excellent. They allow early repayment of loans and are very helpful explaining the process. I even use their customer friendly online system. Very good. I would highly recommend this company to everyone. Reviewed on: 2nd September 2021

Effective and efficient.

This was an easy process to put in place. I don’t get bombarded with sales emails, just enough to keep me updated. Reviewed on: 2nd September 2021

Great rate loans

I’ve had a couple of loans from RateSetter and found them to have the best rates on the market at the time. Reviewed on: 2nd September 2021

Quick and easy to apply

Had no problems and had great customer service Reviewed on: 2nd September 2021

Quick, easy and manageable repayments

My application and loan took a matter of a few days only. The process was quick and easy and I am able to make very affordable repayments. Highly reccomended. Reviewed on: 2nd September 2021

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