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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Not a loan shark

Very reasonable rates, excellent customer service, seemless application process Reviewed on: 2nd September 2021

Amazing comms and service

Havent had any issues, been smooth from start to finish Reviewed on: 2nd September 2021

good deal

Didnt have any problems with going through the application everything was easy and straight forward. Definetly will use them again. Reviewed on: 2nd September 2021

User friendly

One thing I like about ratesetter is how easy to use the website is. The fees and everything are all transparent. Reviewed on: 2nd September 2021

Quality service

Quality service and very short time to receive the money. Affordable interest rates. Reviewed on: 2nd September 2021

Quick and easy

Amazing service, quick and simple all done online. Money in the bank the next day Reviewed on: 2nd September 2021

Easy to set up & great rates

Found RateSetter very easy to set up and find great rates. Reviewed on: 2nd September 2021

Straightforward, low cost loans

This is my second RateSetter loan and I cannot fault them. The rate is cheaper than I could find anywhere else and the application process was quick and easy. Reviewed on: 2nd September 2021

Reliable lender and easy to use

Reliable and stuck to what was agreed Reviewed on: 2nd September 2021

Brilliant Company!!

No issues at all, brilliant Company to use Reviewed on: 2nd September 2021

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