Write a review

Newsletter

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

View other RateSetter products

4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Help when needed

Needed to access cash quickly to purchase a car.Applocation was quick,easy and the cash was in my bank account within days with no problems Reviewed on: 23rd August 2021

RateSetter is the best !!

Very quick procedure, money in the account in minutes. Very easy to navigate on the website. Affordable. Reviewed on: 18th August 2021

clear, easy to manage, affordable loans

I have had two loans with ratesetter . It was a quick procedure, money in the account in minutes, easy to manage on the website. Reviewed on: 18th August 2021

Great company

I know its weird to say, but Ratesetter really has everything you need for a loan. Not only that but I love their feature including how much of your other credit products are still outstanding. Top company!! Reviewed on: 18th August 2021

mr

happy customer last three years thank you very much your great service Reviewed on: 7th August 2021

The best ever no problem ever

That they are always helpful when contacted Reviewed on: 6th August 2021

RateSetter is the best

Great customer experience. Efficient and easy to deal with Reviewed on: 4th August 2021

Excellent

Excellent service on more than one occasion Reviewed on: 1st August 2021

Quite easy to deal with

The company is easy to reach and they seems to me eager to help their customers Reviewed on: 30th July 2021

Love Ratesetter!

My partner and I had good credit ratings and were still not able to get a loan so we could use it to put towards a van. Even with the bank we were with at the time, we immediately got rejected and discovered afterwards that many of the big UK banks have a very low acceptance rate for personal loans. Ratesetter was a completely different (and much less scary) process and our loan application was accepted very quickly. We signed up for a 48-month contract, and in 27 months we have already paid it off because Ratesetter made it so easy to made additional payments. I would absolutely use Ratesetter again. They are a fantastic company! Reviewed on: 27th July 2021

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.78 from 361 reviews
Child benefit loan
from M for Money Credit Union 4.77 from 113 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.81 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.90 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub