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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

ok

it was ok, but price did not go down if i wanted to pay it off earlier than expected Reviewed on: 26th July 2021

Really Happy!!

Really easy to use and t set up. No hassle at all. Repayments are low and affordable. Definitely recommend Reviewed on: 26th July 2021

Easy and great value

Really easy to set up and manage, and it's a great value loan. Reviewed on: 26th July 2021

Abusing venerable people

They take advantage of vulnerable in need of securing a solicitor which otherwise will lose everything. Extremely high rates of interest . Reviewed on: 24th July 2021

Greedy, aggressive, dishonest and unethical

https://bylinetimes.com/2021/07/20/divorced-from-reality-how-legal-loans-racked-up-half-a-million-debt-for-a-standard-divorce/?fbclid=IwAR0zORYBm4mddgGiqMF2i5FbNMGJAiCEe52GSZG38YQ-xwcd_MCr_g1cqzc Reviewed on: 24th July 2021

Easy fast & painless

Very easy to navigate and see your loan compared to other major highstreet banks. Reviewed on: 20th July 2021

Clear t&c, fast and friendly.

When was in urgent need for money for car you've been here to help. Reviewed on: 18th July 2021

Satisfied

Delighted client, I am happy about the customer service; professional and helpful. Reviewed on: 16th July 2021

Best

Awesome best choice to take a loan from these people Reviewed on: 16th July 2021

Excellent service

Money straight in an no fuss when going through the application Reviewed on: 15th July 2021

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