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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Hassle free

Hassle free and simple takes all the stress out of getting a loan wouldn't hesitate to use these again Reviewed on: 13th July 2021

How a lender should be

easy to apply, sensible criteria, great lender! Reviewed on: 13th July 2021

fantastic service and good affordable interest rates

I needed finance and it was prompt Reviewed on: 12th July 2021

Good company doing a good job

Excellent and professional company from start to finish Reviewed on: 12th July 2021

5*

Very helpful and easy to use. I would highly recommend Ratesetter. Reviewed on: 11th July 2021

Such a professional company.

Excellent, straight forward and good communication. Reviewed on: 10th July 2021

.

..................................... Reviewed on: 6th July 2021

Review for Rate Setter

No hassle service, I have recommended 3 people to Ratesetters whom have had great experience, Likewise myself so all in all a go place to go. Reviewed on: 6th July 2021

Great customer service, queries are resolved speedily

Would definitely recommend 10/10 Reviewed on: 6th July 2021

Good service

Excellent with good quality service would recommend to friend an d family Reviewed on: 6th July 2021

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