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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

easy company to deal with

5
Ratestetter made getting finance for my car very easy and their customer service was second to none Reviewed on: 6th July 2021
Elaine Kenn's avatar
Elaine Kenn

Quick and relatively easy

4
My application was completely on line and received a response relatively quickly. It was important to me I received all the relevant information about my loan promptly so I could read properly before I made any commitments. Reviewed on: 6th July 2021
Carol Try 's avatar
Carol Try

Very user friendly

4
Very easy to apply and speedy to respond. No issues whatsoever and this is my 2nd loan. Reviewed on: 6th July 2021
Deborah Carroll's avatar
Deborah Carroll

A very good communication

5
Seriously quick and ready to help you Reviewed on: 6th July 2021
Vasile valentin Ionita's avatar
Vasile valentin Ionita

Fantastic company

5
Perfect service no complaints whatsoever Reviewed on: 5th July 2021
Olu ojo's avatar
Olu ojo

The lending company you can rely on again and again

5
Had 2 loans in total from ratesetter and have had no issues with either. Easy to use app that you can easily pay off more a month or change payment dates or check total balances etc. I have recommended them to family members and they have since used and said the same as me. Would definitely pick as a first choice if I ever need another loan. Thanks Ratesetter! Reviewed on: 5th July 2021
Natalie Connop's avatar
Natalie Connop

Excellent Service and Rates

5
Excellent service and rates, particularly for small amounts Reviewed on: 5th July 2021
Rachel F's avatar
Rachel F

Fantastic!

5
Easy to apply and use your account! Brilliant competitive rates Reviewed on: 5th July 2021
Rhiannon Carey's avatar
Rhiannon Carey

EXCELLENT PROVIDER EXCELLENT SERVICE

5
Everything went smoothly when applying for a loan I have had no Problems at all with this company would highly recommend them to anyone Reviewed on: 5th July 2021
Yvonne Nolan's avatar
Yvonne Nolan

Amazing service

5
Amazing service, easy to use and the best rates out there! Would highly recommend to anyone looking for a loan! Reviewed on: 4th July 2021
Ethan Riley's avatar
Ethan Riley

Review RateSetter: Loans now

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