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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy....real easy

The whole process was quick and easy, not a lot more to say. Reviewed on: 4th July 2021

Good customers service

Amazing customer service, easy negotiating and quickly response. Reviewed on: 4th July 2021

A star service

Would recommend. Website is easy to use to check on your details and balances Reviewed on: 4th July 2021

Loan was agreed very quickly

Received the loan within 1 day with no problems. Reviewed on: 4th July 2021

So simple

Ratesetter was so quick and easy to sort my loan out. I would recommend it to anyone. Reviewed on: 4th July 2021

Easy to deal with

Very easy and highly recommend . I highly recommend rate setter to everyone Reviewed on: 4th July 2021

Excellent service

Can't recommend ratesetter enough, excellent service.. Reviewed on: 4th July 2021

Excellent

Excellent provider, competitive rates and great customer service Reviewed on: 3rd July 2021

Hassle free highly recommended

Fantastic service, no drama and actual customer service Reviewed on: 3rd July 2021

Very Professional and easy to use

The on line loan system was easy to use and I would recommend them to others. Reviewed on: 3rd July 2021

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