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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Top loan lenders

Great customer service very helpful knowledgeable and one of the best experiences with loans I have had multiple loans spanned over may years for these reasons. Reviewed on: 2nd September 2021

Quick and Simple

Easy to get the loan, in my account quickly and no problems at all with the loan. Manageable payments and simple to keep track via website Reviewed on: 2nd September 2021

Excellent loan provider with good rates

Used these twice now with personal loans money paid into bank very quickly once approved. Can't recommend them highly enough. Reviewed on: 2nd September 2021

Great loan provider

I've had zero problems with ratesetter and an easy to use interface. Customer service is great too! Reviewed on: 2nd September 2021

Quick decision

Easy application and aquick decision Reviewed on: 2nd September 2021

Excellent service!

Excellent and fast service and their platform is really easy to use! Reviewed on: 2nd September 2021

competitive rates, easy application process, quick decision

Ratesetter is a unique offering - very competitive rates - better than many banks - a very easy to follow application process and an extremely quick decision and settlement process - cannot recommend highly enough. Reviewed on: 2nd September 2021

5 star

So easy and fast to use best company I’ve ever used Reviewed on: 2nd September 2021

Great way to get a loan to help

Really helpful way to help me consolidate my loans. Reviewed on: 2nd September 2021

One of the easiest and best loan companies I have dealt with

Seriously great loan company. Easy to deal with. Easy day board so you can invest further etc. Really really great platform. Reviewed on: 2nd September 2021

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