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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Really easy and positive to deal with it. Reviewed on: 2nd July 2021

Much needed

Shopped around for the best rates and repayment amounts,and ratesetter were by far the best and most simple option. Reviewed on: 2nd July 2021

Great company

I have used Rate Setter on three occasions and have benefited from an instant positive decision. Great communication across the course of the loans and no problem with early repayments etc. Great company thank you. Reviewed on: 2nd July 2021

Fantastic

Very good rates and quick and professional service Reviewed on: 2nd July 2021

Great company!

GOOD PROFESSIONAL SUPPORT AND GUIDANCE, ALONG WITH REASONABLE RATES FOR LOANS COMPARED TO OTHER LOAN DEALS AVAILABLE. Reviewed on: 2nd July 2021

Easily accessible, quick transaction

Excellent customer service, quick and smooth transaction Reviewed on: 2nd July 2021

Great service!

I took a loan out to buy a classic car, the whole process was great and communication throughout the time of my loan has been good. Reviewed on: 2nd July 2021

Decent

Not disappointed with it, did the job I needed it too Reviewed on: 2nd July 2021

Ratesetter are great

Ratesetter are great because they are hassle free, understanding and the interest rates on loans are excellent never had so little hassle with a loan Reviewed on: 2nd July 2021

Great Service

Always very helpful and professional staff and good solid advice given. Highly recommend Reviewed on: 2nd July 2021

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