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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great experience

Easy website, quick decision, customer service representative was good Reviewed on: 1st July 2021

Great customer service

Really easy to apply, no fuss and money was in the bank in no time. Very clear application process and the repayments were laid out clearly too. I would happily recommend Ratesetter to family and friends with utter confidence. Reviewed on: 1st July 2021

Very Good Service

Rate Setter has helped when I really needed financial support and they are really good with the customer service. Reviewed on: 1st July 2021

Great service!

I won't use any other company now. I have had no issues at all. The money was in my account very fast. I have used the service twice now and I would highly recommend using RateSetter. Reviewed on: 1st July 2021

Safe, secure and efficient

Ratesetter offers a very clear and honest guide into the loan application process. You have multiple ways of seeking advice and support. Everything is clearly explained and documented. They don't make it feel like a desperate situation. It was a very again honest and open approach to getting a loan which I found very refreshing in comparison to other providers. Reviewed on: 1st July 2021

Quick and easy

Ratesetter had an easy form, delivered quickly and I've had no problems since. Reviewed on: 1st July 2021

Great and easy to set up

Got my first loan in years with ratesetter. Easy to apply, approval was quick and money was in my account in no time! Reviewed on: 1st July 2021

Great experience. Quick reply.

Would recommend RateSetter to all my friends and family. No issues, fast, easy account to manage and this my second loan with them. Would use again x Reviewed on: 1st July 2021

Efficient and reliable

Always fast and efficient with a very clear accounts system so you know where you stand at all timed Reviewed on: 1st July 2021

Recommend

I had No problem with using RateSetter Reviewed on: 1st July 2021

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