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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant

Would highly recommend to friends and family Reviewed on: 24th June 2021

Easy and quick

Easy to apply for loans and quick response time for money into account Reviewed on: 24th June 2021

Excellent website as well as great rates

The most impressive thing for me is the website. It clearly displays the information I need, which makes it much easier for me to understand whether it is worthwhile overpaying. The rates themselves are really good, so I would definitely recommend to friends and family. Reviewed on: 24th June 2021

Easy to apply for and quick decision

No complicated forms to fill in, easy, hassle free application and fast decision. You can speak to someone on the phone and no 5min automated service when you call. Reviewed on: 24th June 2021

Thanks for the memories

Good company good rates hassle free thanks to rate setter I was able to buy a very nice touring bike and set off with my younger brother on the north coast 500 and since then we have toured France Holland Germany and Poland so thanks rate setter for making it possible Reviewed on: 23rd June 2021

Understanding easy helpfull

I was delighted every step of the way. The process was made so easy and understanding Reviewed on: 23rd June 2021

Great seevice

Easy, helpful service with competitive interest rates. Reviewed on: 23rd June 2021

Easy, fair and honest

Have had a smooth time with Ratesetter. After the initial set-up, it's been hassle free and easy to check up on. They take the stress out of loans. Reviewed on: 23rd June 2021

Helpful staff

Rates enter have always been easy to deal with and helpful. The online account has worked great for me. Reviewed on: 23rd June 2021

Helpful fast and easy

Needed a quick fast loan and ratesetter was there to help out Reviewed on: 23rd June 2021

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