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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

excellent service

easy and quick set up with no hassle orproblems Reviewed on: 27th June 2021

Great rates

Prompt and efficient friendly staff. Very knowledgeable and polite Reviewed on: 27th June 2021

bardzo pozytywna

dziekuje za udzelenie mi kredytu milo było wspułpracowac z taka firma jezeli kiedy kolwiek bede mial kupic auto napewno bede znów aplikował Reviewed on: 26th June 2021

Easy

Loan was as promised. No ifs or buts. Absolutely can't complain! Reviewed on: 26th June 2021

Great service, no problems

Smooth and easy to sort things out, friendly staff. Would recommend Reviewed on: 25th June 2021

There in my time of need

Offered me a fair, affordable loan when others wouldn't. Highly recommend! Reviewed on: 25th June 2021

Excellent rates and service

Very impressed with the company overall, the rates offered are very good and the whole process is straightforward. Highly recommended and wouldn’t hesitate to use them again! Reviewed on: 25th June 2021

First class service

Didn't take long no difficult questions had a reply in minutes Reviewed on: 25th June 2021

Quick and efficient loan facility

Easy to apply. Easy to administer Reviewed on: 25th June 2021

Even keel

I only asked what i needed. Picked my own repayment term. Really has helped me get my finances on an even keel. Reviewed on: 24th June 2021

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